GoPro HERO4 Black / Surf Manuel d'utilisateur télécharger pdf (Page 43)

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/ Frequently Asked Questions

MY GOPRO WON’T POWER ON

Make sure your GoPro is charged. To charge your camera, use the

included USB cable and a computer. You can also use the GoPro Wall

or Auto Charger.

MY GOPRO WON’T RESPOND WHEN I PRESS A BUTTON

Press and hold the

Power/Mode button [

] for 8 seconds to reset

your camera. This reset saves all of your content and settings, and

powers oﬀ your camera.

MY PLAYBACK IS CHOPPY

Choppy playback is typically not a problem with the ﬁle. If your footage

skips, one of these situations is likely the cause:

• Using an incompatible video player. Not all video players support

the H.264 codec. For best results, use the latest GoPro soware,

available for free at gopro.com/getstarted.

• The computer does not meet the minimum requirements for HD

playback. The higher the resolution and frame rate of your video,

the harder the computer has to work to play it back. Make sure

that your computer meets the minimum requirements listed in

Playback Mode.

• Playing a high bitrate HD video ﬁle over a low bandwidth USB

connection. Transfer the ﬁle to the computer to play back.

/ Frequently Asked Questions

If your computer does not meet the minimum requirements, record

at 720p30 with Protune oﬀ, and make sure that all other programs on

your computer are closed.

I FORGOT MY CAMERA’S NAME OR PASSWORD

With the camera powered on, press and hold the Settings/Tag button

[

]. Two seconds later, press and release the

Power/Mode button

[

]. Release the Settings/Tag button [ ]. From the Wi-Fi reset

menu, select Reset. The camera name is reset, and the password is

reset to goprohero.

I WANT TO RESET MY GOPRO SETTINGS TO THE DEFAULTS

In Setup mode, select Camera Reset. This option does not reset the

Date/Time or your camera’s username and wireless password.

I POWERED OFF MY GOPRO, BUT THE BLUE LIGHTS ARE

STILL BLINKING

The blue lights indicate that Wireless is on. With your camera powered

oﬀ, press and hold the Settings/Tag button [

] for four seconds to

turn oﬀ Wireless.

For more answers to commonly asked questions, see

gopro.com/support.

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GoPro HERO4 Black / Surf Manuel d'utilisateur Page 43

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